CO-CREATION VALUE THROUGH CUSTOMERS PROACTIVE ENGAGEMENT- A CASE STUDY ON HEINEKEN (B)

نویسندگان
چکیده

برای دانلود باید عضویت طلایی داشته باشید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Engaging Customers’ Experience through C2C Interaction in Value Co-creation Process: Agent Based Simulation

Few studies have been carried out with the specific aim of looking at customer-to-customer (C2C) interaction, as opposed to the co-creation of the experience. There are C2C literature on empirical case studies and conceptual methods, but one approach is to identify and explore a wider range of C2C-driven services in terms of customers’ interaction. In this research we use the framework of agent...

متن کامل

Value co-creation with customers through design toolkits: the importance of preference fit and psychological ownership

The information technologies increasingly enable companies to set up websites for customers to design and purchase their own individualized products. Although customer co-design offer benefits for both suppliers and customers, how to manage the co-design process, especially the central interface features of design toolkit have emerged as a contentious issue among researchers and practitioners. ...

متن کامل

Exploring value creation through web mining: a case study on the online weather forecast business

The rapid progress of internet business makes organizations and companies to accumulate vast amounts of web data. It is a tremendous challenge to extract valuable information from vast amounts of these data. Generally, traditional data analysis tools and techniques are unable to process of such a large amount of web data effectively and accurately. In addition, given the complexity of web data ...

متن کامل

Innovation and Value-co- Creation through Structured Incubation Network Modeling

The initiation incubation system some decades ago was established to support the start-ups during their initial phase of development. In the current era of information technology and social media, only incubation at one place does not satisfy the needs of the start-ups for co-creating value through innovative solutions. There have been numerous strategies and programs to encourage and support s...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: ANNALS OF THE ORADEA UNIVERSITY. Fascicle of Management and Technological Engineering.

سال: 2015

ISSN: 1583-0691

DOI: 10.15660/auofmte.2015-2.13152